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Frequently Asked Questions

WHAT PRODUCTS DO YOU OFFER?
A huge choice of cost-effective and durable chairs, tables and furniture, specially constructed for contract applications. Use Top Menu Bar to see Products.
CAN WE GET CATALOGUES?
Yes, just phone, fax or fill in your requirements on our e-mail form. Please answer all questions fully, to enable us to properly fulfill your requests.
HOW DO WE ORDER, or GET QUOTES?
You can place orders with us by e-mail, fax or post. All projects are the subject of quotations, which relate to total contract value/quantities required.
WHAT ARE YOUR DELIVERY TIMES?
Normally 1-5 weeks from date of order, depending on products/quantities concerned.
WHAT ARE YOUR PAYMENT TERMS?
We usually request payment with order.
DO YOU CARRY STOCK?
Due to the huge variety of products, colours and finishes we offer, all our products are customised to client's exact requirements, therefore we do not hold stock. This also enables us to offer more cost effective products.
WHAT IS YOUR MINIMUM ORDER QUANTITY?
Normally we request a minimum of £300 unless otherwise stated. Discounts may be avaliable for larger quantities.
CAN WE GET PRICE LISTS?
Pricelists are not usually issued, as all projects are the subject of special quotations, as explained above.
WHAT ARE YOUR PRODUCT GUARANTEES?
Normally 2-5 years, depending on products concerned, against faults arising from defective manufacture or materials. Full details can be provided at the time contractual arrangements are agreed.
CAN YOU SHIP OUTSIDE THE U.K?
Yes, anywhere in the world, please check our client list. Our Basis of Supply has been specifically developed to be simple, straightforward and transparent.
WHAT IS YOUR TRADING POLICY?
Discounts may be avaliable for larger quantities. Upholstered chairs are usually quoted with standard fabric, unless requested otherwise. Our prices quoted (in the UK) are plus carriage to the front door only, and exclude distribution within the building, unpacking, assembly, placing in position and removal of empty packaging. If you require a full Installation/Assembly service, we would be pleased to provide a quote.
DO YOU HAVE A SHOWROOM?
As our policy is to offer cost-effective value on all our products, we do not provide a showroom. However we do hold a wide selection of sample products at our warehouse in Leeds that anyone can visit or we can post them to your location.
WHO ARE YOUR CUSTOMERS?

We have carried out many projects for clients both inside and outside the U.K. For details of recent contracts, visit our 'Recent contract installs' page.

DO YOU SUPPLY SAMPLES?
For projects in the U.K, involving 24 or more items, we can provide 'on loan' samples delivered to and collected from your location. Where a contract is placed no charge will be made. In the event of no contract being made half the cost involved will be charged. For projects outside the U.K, samples are chargeable. Samples will normally be left with you for 7-10 days, all we ask is that you retain the original packaging, for re-use on collection. We keep about 400 samples in the U.K, and if your requirement can be met from this stock, we can normally deliver within 48 hours. Otherwise samples would need to be ordered and delivery would then take 2-3 weeks, depending on models/finishes/fabrics.
HOW DO WE CONTACT YOU?
Tel: 0113 271 2117. Fax: 0845 833 8214. email: info@laytrad.co.uk
Laytrad Ltd
Unit 3 Beza Court
Beza Road
Hunslet
Leeds
LS10 2BR
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